Flight Centre Torrensville

Reviews of Flight Centre Torrensville

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  George Marvakis Added February 25, 2024

  ★ ☆ ☆ ☆ ☆
  Really really ignorant staff. She gave me a price which was $700 higher than their online one with her poker face no emotion
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  Elliott Schipper Added February 16, 2024

  ★ ★ ★ ★ ★
  Cannot thank the team (Tyson, Emily, Ana) for helping me out today and solving issues caused by another store. I walked in after an awful experience at flight centre Marion and expressed my concern over an upcoming trip. The team worked together to solve some issues with my booking (booking a ferry that should have already been confirmed /adding baggage which I was previously told couldn’t do) and really made me feel like a valued customer. They were compassionate and caring and reassured me that they would sort everything out. Take my hats off to the team for being patient with me and talking me through the errors that were made. Goes to show that they go above and beyond even for a customer who didn’t have an original booking with them. Thanks again team you have made my trip that bit more stress free. Danni + Elliott.
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  John Vaezi Added February 16, 2024

  ★ ★ ★ ★ ★
  Sam gave us Excellent service and promptly got back to us when we had any questions. We got friendly and honest advice and will definitely use Flight Center again for our next flight! :D
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  Grant Scarman Added February 09, 2024

  ★ ☆ ☆ ☆ ☆
  Initially I left a 5 star review due to the exceptional service I received from Lisa in booking my holiday which still stands, however on trying to contact you to extend my holiday when
  no consultant answered the phone after I left 2 messages also no contact to date. So I phoned emergency number where
  Joe sorted everything out for me, he was great.
  Apart from Lisa and reading your reviews it seems like you have a systemic culture of poor customer service I will not be engaging your services in the future. A day later still trying to contact Rundle Mall branch to alter travel insurance still no answer. Absolute joke.
  
  o
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  Grace Plunkett Added February 02, 2024

  ★ ★ ★ ★ ★
  If you are ever in need of help planning your next trip no matter how little or big, please speak with Stacey! She is the best and i wouldn't trust anyone else! She has helped me with a few trips over the years and am always so impressed with how helpful and professional she has been! Also answering all my silly questions over countless emails - she is the best!

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